Refund and Cancellation Policy

Effective Date: 01.01.23


This Refund and Cancellation Policy applies to the Anti-Racism Certification Program offered by Unscripted Consult.

Enrollment and Payment:

  • Enrollment in our program is confirmed upon successful payment.

  • Payment is due upon enrollment. Payment plans may be available upon request.

Refund Eligibility:

  • Refund requests must be submitted in writing to info@unscriptedconsult.com at least two weeks before the class start date.

  • Refund requests received within one week before the class start date may be eligible for a credit to be applied toward the next class offering of the same or a similar course.

  • Refunds will only be considered for requests made within the specified timeframe.

Refund Process:

  • Refund requests will be reviewed within 3 business days.

  • Approved refunds will be processed using the original payment method or credited to the participant’s account.

  • Refunds are subject to a 3% processing fee to cover administrative costs.

Cancellation by Participants:

  • Participants may cancel their enrollment at any time.

  • Refund eligibility will be determined according to the Refund and Cancellation Policy.

Non-Attendance:

  • Non-attendance of the program or individual sessions does not entitle participants to a refund.

  • Participants are responsible for managing their attendance and engagement.

Program Changes:

  • Unscripted Consult reserves the right to cancel, reschedule, or modify the program.

  • In such cases, participants will be notified, and options for refund or rescheduling will be provided.

Force Majeure:

  • Unscripted Consult is not responsible for circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, or other unforeseen events.

  • In such cases, refund eligibility will be assessed on a case-by-case basis.

Digital Products:

  • Refunds are not available for digital products included in the program, such as handbooks, glossaries, and online resources.

Certification and Credentialing:

  • Refunds will not be issued to participants who have completed the certification process.

Policy Updates:

  • This policy is subject to change. Participants will be notified of any updates.

By enrolling in the Anti-Racism Certification Program, participants acknowledge and agree to the terms outlined in this Refund and Cancellation Policy. For inquiries or to initiate a refund request, please contact info@unscriptedconsult.com.