Refund and Cancellation Policy
Effective Date: 01.01.23
This Refund and Cancellation Policy applies to the Anti-Racism Certification Program offered by Unscripted Consult.
Enrollment and Payment:
Enrollment in our program is confirmed upon successful payment.
Payment is due upon enrollment. Payment plans may be available upon request.
Refund Eligibility:
Refund requests must be submitted in writing to info@unscriptedconsult.com at least two weeks before the class start date.
Refund requests received within one week before the class start date may be eligible for a credit to be applied toward the next class offering of the same or a similar course.
Refunds will only be considered for requests made within the specified timeframe.
Refund Process:
Refund requests will be reviewed within 3 business days.
Approved refunds will be processed using the original payment method or credited to the participant’s account.
Refunds are subject to a 3% processing fee to cover administrative costs.
Cancellation by Participants:
Participants may cancel their enrollment at any time.
Refund eligibility will be determined according to the Refund and Cancellation Policy.
Non-Attendance:
Non-attendance of the program or individual sessions does not entitle participants to a refund.
Participants are responsible for managing their attendance and engagement.
Program Changes:
Unscripted Consult reserves the right to cancel, reschedule, or modify the program.
In such cases, participants will be notified, and options for refund or rescheduling will be provided.
Force Majeure:
Unscripted Consult is not responsible for circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, or other unforeseen events.
In such cases, refund eligibility will be assessed on a case-by-case basis.
Digital Products:
Refunds are not available for digital products included in the program, such as handbooks, glossaries, and online resources.
Certification and Credentialing:
Refunds will not be issued to participants who have completed the certification process.
Policy Updates:
This policy is subject to change. Participants will be notified of any updates.
By enrolling in the Anti-Racism Certification Program, participants acknowledge and agree to the terms outlined in this Refund and Cancellation Policy. For inquiries or to initiate a refund request, please contact info@unscriptedconsult.com.